Pacific National Bank is offering you a fast and secure access to all of your
accounts through Direct Call®, our Telephone Banking Center, that
allows you to have access and manage your accounts at Pacific National Bank
directly or through a Telephone Banking Agent. Direct Call® combines
personal service with the most advanced technology, allowing you to obtain
information about your accounts.
All you have to do is simply dial the number below and
the easy-to-understand instructions will guide you every step of the way. Soon
after, all the benefits and convenience of Direct Call® will be
yours.
Account information is available only with the use of a client identification
number and a personal password or through a Phone Banking Agent. If you do not
remember the codes, please call us again, a Phone Banking Agent will be glad to
provide them for you.
USE OF THE AUTOMATED SYSTEM
If you are already registered, all you need is your current Client Code and your
Personal Password to access all your accounts.
Obtain account balance for checking, savings, Certificate of Deposits, and
Loans.
Verify recent deposits and withdrawals.
Verify what checks have been cleared.
Automated System is available, 24 hours, 7 days a week.
TO SPEAK WITH A PHONE BANKING AGENT
If you are not registered as a user, Press [0] and a Phone Banking Agent will
set up your account. Only authorized signers can register for
this service and can be either from a Personal or Business Account. Through
the Phone Banking Agent you can:
Verify electronic transfers.
Check Bill Payments.
Order Fax of the account activity.
Notify change of main, mailing, email address or telephone number.
Direct Call® offers personal service through bilingual Telephone
Banking Agents, from 8:45 am to 4:45pm Eastern Standard Time (EST) Monday
through Friday.
HOW TO APPLY FOR THIS SERVICE
Call (305)539-7574
In Ecuador, call without charge 1-800-722-4342
